Policies

Return Policy

Every product comes with our 100% satisfaction guarantee. If you are not happy after initial inspection with quality, materials, or workmanship, please fill out a 'Return Merchandise" request to have your order returned. Manufacturers may change the look of a product at any time. Some suppliers charge a 15  - 20% restocking fee for all non-defective returns. Shipping must be prepaid to the supplier. The supplier may cancel an RMA request if enough notes are not provided. They need details of the damage or defectiveness of the products being returned. Please provide as much detail as possible in your RMA request.

We will give you full refund on any returns that are factory defect. Exchanges for non-damaged or non-defective items will be done without a restocking fee; however, shipping cost will be charged. If you should choose to send your purchase back for a refund; we will credit the same credit card or account used to place the order. We are not responsible for lost packages nor are we responsible for the cost of returning an item back to us.

We cannot refund your original shipping charges.

 

Backorder Policy

We make every attempt to fill back orders and will keep our customers informed as to the availability of those out-of-stock products.

 

Shipping Policies

Normally, all in-stock items are shipped within 5 business days from the time your order is received. Orders are usually shipped via UPS, although some suppliers also use FEDEX and USPS. Actual delivery time will vary according to your UPS Zone (in most cases, it averages 5-10 business days from the day that the order was placed).

Some of our suppliers do not ship to Hawaii or Alaska or to P.O./APO Boxes. An additional shipping charge of $5.00 is added to orders destined for Hawaii or Alaska.

 

Damaged Goods Policy

We will give you full refund on any returns that are due to factory defect. Every product comes with our 100% satisfaction guarantee. If you are not happy after initial inspection with quality, materials, or workmanship, please contact us for instructions before returning the product.

Contact Information

Contact Information

Sparkles4U LLC

sparklesforyou@gmail.com
808-388-8678
98-1277 Ka'ahumanu
Aiea, HI  96701
USA


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sparklesforyou@gmail.com